Terms and Conditions
The Following Terms and Conditions apply to the use of this Web Site as well as all transactions conducted through this site.
All Content appearing on this Web Site is the property of:
Pro Audio Boutique All Right Reserved. As a user, you are authorized only to view, copy, print and distribute on this Web Site as long as (1) document is used for informational purposes only, and (2) any copy of the document ( or portion thereof) includes the following copyright noticeL Copyright 2011 Pro Audio Boutique. All rights reserved.
All brand, product service and process names appearing on the Web Site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Pro Audio Boutique. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Pro Audio Boutique or any third party except as expressly granted herein.
Use of Site:
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Pro Audio Boutique reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Pro Audio Boutique believes that customer conduct violates applicable law or is harmful to the interest of Pro Audio Boutique.
Shipping and Delivery:
Free Shipping Policy
- Our Free Shipping offer is available in the contiguous United States only. Orders shipped to Alaska, Hawaii, or international addresses do not qualify.
- Lightweight items (1 lb or less) will be shipped via the United States Postal Service First Class Mail. This is trackable and normally arrives within one to three days. Heavier items ship via FedEx Ground® or UPS Ground. Delivery times range from one to five days, depending upon the distance to the destination.Items purchased with a PO (purchase order) do not qualify for Free Shipping.
- Free Shipping does not apply to special orders and oversized/overweight products.
- If you return your purchase, then the cost of shipping will be deducted from any refund or credit.
- Free Shipping may not be combined with other offers or discounts.
Pro Audio Boutique ships merchandise to locations within the lower 48 states of US. We will ship products to Alaska and Hawaii BUT all customers who plan on buying from those states need to contact us DIRECTLY to get a detailed shipping quote. Additionally, Pro Audio Boutique ships merchandise to Canada and Internationally but once again contact us DIRECTLY to get a detailed shipping quote. We only take Bank Wires for International Orders. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.
Items ship from Pro Audio Boutique or drop ship directly from manufacture to customer within 1-7 business days. Factors depend on customer location, shipping preference and stock of item ordering. All item ships UPS or Fed Ex Ground unless other wise requested by customer. So please contact us before purchase an item to get a detailed shipping quote on expedited shipping.
Additional Shipping Options
If your order does not qualify for free shipping – or if you require a special shipping option – we offer very reasonable shipping rates.
Pro Audio Boutique charges sales tax for merchandise ordered on this website based on the applicable state sales tax rate and location to which the order is being shipped. If you are out of the State of Tennessee you will not pay Sales Tax. If you are located in Tennessee you will be charged the current sales tax of 9.75%.
Pro Audio Boutique takes all Major Credit cards for all Domestic/U.S. sales. Pro Audio Boutique uses an address verification system. We only ship to the billing address of your credit card. In order to ship to an alternate address the customer must put new shipping address on file with credit card company and it must be verified.
Pro Audio Boutique also takes Verified Pay Pal payments shipped to Confirmed Pay Pal address only for U.S. Sales. Pro Audio Boutique will Only take Bank Wires for International Sales. If you are an international buyer please Contact Us for bank wire information
We do our best to help you choose the perfect gear, but if you don’t love it in the first 15 days after receipt, please contact us
Between 15 days to 30 days of receipt you can still return your order for a store credit refund.
Contact customer service Monday-Friday from 10 AM and 9 PM Eastern Time. Email:email@example.com or call toll free 888-573-8397
How to avoid a restocking fee
To reserve your right to return the gear within 15 days with no re-stocking fees please observe these steps upon receipt of item(s):
****Keep all packaging in like-new condition. Open packaging gently and carefully.
****When opening package use scissors and try avoid tearing packaging.
Take note of how components are packed.
****Keep all items in new condition unless 100% sure you’re keeping the gear.
****Avoid scuffs and scratches in handling and rack mounting.
****We recommend rack mounting only after you’re certain you’re keeping the gear.
If rack mounting, use plastic washers and beware of metal rack screws’ tendency to scratch rack-mount holes.
Include everything that came with your purchase. If equipment or accessories are damaged or missing, a re-stocking fee will apply upon return.
How to Return your items:
- Contact Pro Audio Boutique Customer Service for a RA #
- Place a copy of the RA inside the package of the items for return.
- Write RA number anywhere on your airbill, not on the box or packaging.
- Returns must be complete including accessories and documentation with original packaging.
- You are responsible for return shipping costs including shipping insurance which is recommended to protect your items, as you are liable for items damaged during return shipment. Remember you own it until we receive it.
- Obtain a tracking number to provide proof of your return before the end of the 15-day grace period in order to avoid a re-stocking fee.
- The following products are NOT returnable:
- Special orders
- Personal items (earphones, headphones, etc)
- Ribbon Mics
- Over-size or over-weight items
- Custom Made Cables
- Patchbays and Pre-Wire Patchbays
- We will inspect your return once it’s received. If you have met the above conditions and the items are all in like-new condition, you will get your choice of a full refund or credit on account.
- If any of the above conditions are not met, Pro Audio Boutique reserves the right to charge a fee equal to our costs to return the item to like-new condition.